Time Miner supports Android today and can pull call logs and text message history directly from Android devices. Apple restricts access to call and text history on iOS. The iOS App Store version of Time Miner is currently in development. Time Miner also integrates with VoIP providers and email platforms to capture additional billable communications.
Time Miner scans all available conversations and contacts from connected devices and services. Only contacts you mark as billable are synced, included in reports, and exported to billing systems.
Time Miner automatically discovers contacts and conversations. Use the contact controls in the app or web interface to mark which contacts are billable. Only billable contacts will sync, appear in reports, and export to connected billing systems.
No. Time Miner does not continuously monitor activity. When mining is initiated, Time Miner scans available conversations and filters results based on which contacts are marked as billable.
Yes! Simply click the three dots on the right side of your contact, select edit, and press the “add another” button.
Yes! Simply click on the contact, select the date parameters, and hit the paper airplane. A report will be sent to your email address instantaneously.
Rest easy, if this happens you’ll just need to disconnect and reconnect to RingCentral on your profile page.
If you're having technical difficulties, have questions, or just feel like chatting please send us a text at 615-429-0383 or email us at [email protected].
Go to the “Services” page, make sure your email account is connected to Time Miner. If it appears to be connected, try disconnecting and reconnecting. Time Miner periodically “times out” connections for your security. Also, make sure the email address for each contact in Time Miner is the same as your contact’s email address. Email addresses are case-sensitive!
New users may experience a delay in the first data “fetch.” Sometimes it takes overnight. This is normal. Time Miner will notify you when it has mined your contacts. After the initial “fetch,” Time Miner is fast. Like seconds fast.
First-time users fetching past emails can only go back 30 days for your initial “mining”. Example: if it’s September 30th today, you can only go back and find emails back to August 30. After that initial “fetch”, you will always be able to go back to that August 30th date.
If you need to go back further than 30 days on your initial fetch, please contact [email protected] about a “deep dive.”
Under the 'Services' tab is where you connect your services. Be sure to have your user credentials handy when you're ready to connect.
Press the paper airplane in the upper right corner of the home page to email yourself a report. For Clio users, make sure to check the Clio box to export time entries into Clio.
To run a report for all contacts, press ‘MINE NOW’ in the upper right corner of your screen, select your date parameters, and Time Miner will pull all of your billable activity for the referenced time period for all contacts you’ve corresponded with during the selected date parameters.
For Clio users, associate your Time Miner contacts with Matters in Clio. Do this by tapping the three dots next to the contact’s name in Time Miner and selecting ‘Edit’. If you have connected Clio in the‘Services’tab, there will be an option to‘AddClio Matter’ within that contact. Select the appropriate Matter from the list that pops up.
First, make sure you have connected Time Miner to Clio. Check the 'Services' tab. Second, make sure you have associated your Time Miner contacts to matters in Clio. Do this by tapping the three dots next to the contact's name, tapping "add Clio matter," and selecting the appropriate matter from the list that pops up. Please note that time entries exported to Clio may take up to 45 minutes to appear in Clio.
Time Miner is available as both a mobile application and a desktop web application. Users can manage contacts, run mining activity, and export reports from either platform.
Other tools require users to start and stop timers, create descriptive time entries, and save those entries to client matters. Time Miner is different because it is automatic. Time Miner captures and categorizes billable time automatically.
Time Miner operates as both a mobile app and a desktop web application. It connects securely to productivity tools such as RingCentral, Dialpad, Outlook, Clio, and MyCase. Time Miner scans conversations and contacts, applies billable contact filtering, creates time entries for qualifying calls, texts, and emails, and exports those entries to the firm’s billing system.
No. Time Miner does not continuously monitor activity. Mining runs only when initiated and applies billable contact filtering.
You can contact TimeMiner support by filling out the contact form on the Contact page with your name, email, phone, subject, and message and submitting it. Alternatively, you can email [email protected] directly with questions or support requests.
You can reach out for any issues related to accessing or managing your TimeMiner account, questions about features, problems connecting services, billing inquiries, or general product questions.
TimeMiner primarily handles support through the contact form or email. If phone support is available, it will be listed on the Contact page or provided in account communications.
TimeMiner integrates with RingCentral and Dialpad for call and text mining, Outlook 365 and Gmail for email mining, and Clio and MyCase for exporting time entries.
TimeMiner continuously expands integrations. If you need a specific platform integrated, email [email protected] with your suggestion.
Yes. When you connect a service in TimeMiner, you’ll be prompted to authorize the connection using your service credentials. Each integration may require separate sign-in permissions.
If an integration fails, disconnect and reconnect that service in your TimeMiner profile. Check that credentials are correct and that any multi-factor or security prompts are approved.
TimeMiner partners include Kellogg Virtual Business Solutions, Synergize Biz, LawTech Partner, and CPN Legal. These partners help promote, integrate, or support TimeMiner within legal and business ecosystems.
A partner has a formal relationship with TimeMiner to support legal firms with implementation guidance, strategic business services, or co-marketing to legal practices.
If your organization is interested in partnership opportunities, email [email protected] (or the contact form) indicating your interest, business type, and how you’d like to collaborate.
The CPN Legal page highlights TimeMiner as an automatic, retroactive time capture tool that helps firms like CPN Legal recover missed billable communications and time entries.
TimeMiner connects to email, phone, and practice management systems to scan and create billable entries for calls, texts, and emails that may otherwise go unbilled.
TimeMiner’s core feature set remains the same. Specific partner pages like CPN Legal reflect case studies, endorsements, or value propositions relevant to that partner’s audience.
Kellogg Virtual Business Solutions (KVBS) is a TimeMiner partner that supports legal firms with business process, administrative, or implementation services tied to automated time capture.
Clients working with KVBS may have access to implementation support, workflow consulting, or operational services that help maximize TimeMiner’s value in their practices.
No. TimeMiner’s product features are the same for all users. Partner collaborations may provide additional professional services or guidance options.
LawTech Partner is a strategic partner promoting TimeMiner’s automatic time capture capabilities to legal technology audiences and law practices.
LawTech Partner may assist with legal tech advisory, setup guidance, or integration consulting, depending on the services they offer in partnership with TimeMiner.
Law firm clients can benefit from combined expertise: TimeMiner’s technology and LawTech Partner’s legal technology strategy and implementation support.
Synergize Biz is a TimeMiner partner focused on helping practices streamline operations and adopt TimeMiner’s automated time capture for better revenue recovery.
Yes. Synergize Biz likely offers consulting or onboarding support as part of the partnership to help firms implement TimeMiner effectively.
Firms may receive tailored onboarding, best practice guidance, or business support services when working through the Synergize Biz partnership.
Connect your Services (Outlook, RingCentral, Clio, etc) during registration/setup.
Deleted emails, texts, and calls will not show up in Time Miner reports.
New users may experience a delay in the first data “fetch.” After this initial fetch, Time Miner processes data much faster.
First-time users fetching past emails can only go back 30 days for your initial “mining”. Example: if it’s September 30th today, you can only go back and find emails back to August 30. After that initial “fetch”, you will always be able to go back to that August 30th date.
Time entries exported to MyCase / Clio may take up to 45 minutes to appear in MyCase / Clio.